Quality Professional with Nursing Education Background

Fatma Abdulfadil Ahmed Hassan

Quality Professional with Nursing Education Background

Fatma Abdulfadil Ahmed Hassan is a certified healthcare professional with a nursing background and a Master's Degree in Total Quality Management. With extensive experience in crisis management, patient journey coordination, and quality improvement, Fatma has been instrumental in streamlining healthcare operations and enhancing patient satisfaction. Her dedication to delivering client-centered care and expertise in accreditation processes make her an invaluable asset to any healthcare organization.

Skills

- Crisis management
- Patient journey coordination
- Quality improvement processes
- Accreditation facilitation
- Data analysis and operational surveys
- Proficiency in SPSS and Microsoft Office Suite
- BLS and first aid instruction

Experience

- Health Care and Facility Administrator at Hadi Clinic, Kuwait (1999 – Present)
- Led quality improvement initiatives and patient advisor team
- Facilitated Canadian Accreditation processes and medical self-assessments
- Crisis management for patient issues, ensuring satisfaction and operational excellence
- Conducted training programs for medical and non-medical staff
- Extensive collaboration with embassies and international organizations